As for Comfort Trade, we need our clients to provide the game accounts and passwords for fluent delivery.

How do the Comfort Trade implement?
There are 3 steps for the comfort trade completed:
step1: Our clients provide their game accounts and passwords, and the confirmation mail address. Please ensure to fill out the information correct.
step2: Our delivery stuff will access the game with players’ accounts and passwords to complete the trade. We will send the trading screenshots and an new changed password to the confirmation email.
step3: Our clients need to log in the game to check the trading and change their personal passwords immediately after receiving the confirmation email.
Please note that IGVault is very reliable as we protect the clients’ information security via various technology devices and measures. We rely on strictly enforced internal policies to safeguard customers’ game accounts, your characters will not be used to hoard farming, exploiting or any other in-game behavior that is frowned upon. We will never disclose any personal information to the third parties.
Provided customers are not willing to share the private information with others, they have other options for the delivery .We always mark customer service as our priority; any possibility of our service improvement should be practiced.

Welcome to our live support for any questions for IGVault.

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