Announcement about The Protection of in-game Deception
Dear Clients,
Recently, some of our clients submit the feedback to us about the in-game deception. These scammers threatened our clients to return our delivered game currencies or game items to them with various sly reasons. A number of players have suffered the loss and IGVault feel sincerely sorry about it. To completely eradicate this phenomenon, we hereby solemnly declare:
IGVault Would NEVER ask back the delivered game currencies or items from clients in the game under any name or by any means! We strictly protect our clients’ privacy from any disclosing, not alone swindling our clients’ related information of their accounts and orders!
For a better identification and protection from the scammers, IGVault summarize some typical characteristics for the fraud methods:
1, Generally the character names of the scammers are exceedingly similar to the ones of our IGVault’s
2, Scammers often threaten our clients to return our delivered game currencies/items on the grounds of the possibility of accounts insecurity.
3, Usually Scammers would promise our clients more rewards bonus after the “secondary delivery”.
4, Some scammers defraud the personal information of clients with the reason of verification through private messages.
Please take care of your nearby characters players in the game with these above features to avoid cheating.
In order to reduce your risk of fraud in the game maximally, we suggest you:
1, Never display any personal information on the public channel in the game, especially some words about the orders or delivery.
2, Please leave the trading position once the delivery is finished.
3, Do not have any communication with so-called “IGVault Staff” in the game. Never return the delivered currency to them. Our IGVault will contact you to send the game currency only without any other requests. If you have any problem, please contact 24*7 Live Support for help.
IGVault will make great effects to establishing a fair and secure game environment with our numerous of players.
Пожалуйста, подождите.
